Specialized Technical Assistance
The local Service is the tool that offers more benefits to customers of FTD, to ensure the rapid and efficient when it comes to breaking flaws, defects or accidents on their equipment.
The FTD is the only one specialized company in Brazil to repairs RAD products, and the only one in Latin America to repair equipment from Alvarion, with technicians trained and certified by the manufacturers.
We have an advanced repair laboratory equipment for telecommunications, in particular, Access Products, Converters, Mux's, Routers and Wireless Products, for both lines RAD and Alvarion, as for other brands such as KF, Nokia, Cisco, Nortel, Digitel and own product line of FTD. Click here to view more details about it.
All these facilities ensure an extremely low MTTR (Mean Time to Repair), with which, our clients optimize their assets, reducing to minimum quantities the inventory of spares required.
KEY BENEFITS
- Total guarantee in the services provided
- FTD's laboratory has instruments that allow maintenance in the shortest possible time and at reduced cost
- Partnerships and drafting of agreements with customers
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FTD Network Operations Center
Is to raise relief between two points using a digital point and can also be seen through Google Earth.
Twenty years of experience enable FTD Data Communications to deliver a series of courses in the following areas: 
Our area of Systems Engineering is able to solve all the processes in which it is involved, including:
Technical support in all forms, along with technology partners RAD, ECI, Alvarion, Wavion, Cisco, 3Com and others.