SUPPORT - Complete solution of after-sales

Network Consulting

Based on extensive experience accumulated in recent years, the FTD Data Communication, is able to assist you in your business in the following areas:

NOC

FTD Network Operations Center

Uninterrupted supervision of the network elements

The NOC of FTD ("Network Operation Center") is aimed at companies of any size and is a complete package for the provision of remote monitoring and management of the IT environment.

The NOC of FTD has the ability to monitor the hardware and software in the networks of its customers, and can identify problems quickly and in many cases, predict failures before they occur, by monitoring uninterrupted network elements (NE's).

 

Prospecting

Is to raise relief between two points using a digital point and can also be seen through Google Earth.

Obstruction

It consists of lifting the existing obstructions in the line of sight and correct the altimeter profile.

Calculation of Antenna Height

After surveying altimeter field of obstructions, the data is calculated in Pathloss for the minimum heights of antennas.

Preliminary Report

After analyzing the data collected in the field, is sent to the client the report with the heights of the antennas to be installed.

Final Report

PROSPECT final project with all data related to sites (Local Access and Sketch, Diagram Antenna Height and Positioning in the Tower.

Qualification

Qualification for analysis and inspection stations, the FTD has human resources and quality equipment, analyzing the same in all aspects from the viewpoint of transmission. Through survey reports detailed report on conditions and restrictions of a particular candidate to the station to meet the requirements for a future deployment of transmission equipment.

RF Coverage

The FTD has in its portfolio a solution to all the needs of customers in the design, implementation, testing and commissioning of systems for RF coverage, WiFi, WLL, cellular (TDMA, GSM and CDMA) and multi-point point (LMDS, MMDS and Wimax).

RF Projects

The FTD has human resources, software and materials qualified to perform any type of pre-project design and optimization studies related to RF coverage. Inside of which are:

 

• Map data for the determination of terrain data and morphology;
• Study of traffic demand and user location;
• Traffic Study Design;
• Site Analysis Hunting;
• Analysis of Nodal Stations (PMP);
• Research Coverage;
• Frequency Planning;
• Analysis Study of Interference C / I;
• Membership remote Study (PMP);
• Calculation of Downlik and Uplink (PMP) performance;
• Integration of tools for planning;
• Optimization Project Coverage depending on field analysis (Test Drive);
• Benchmarking projects in terms of field analysis (Test Drive);
• Project Registration Sitar networks, stations and frequencies;
• Indoor Projects for structures;
• Projects signal repeaters;

 

 

Training

Twenty years of experience enable FTD Data Communications to deliver a series of courses in the following areas:

Systems Engineering

Our area of Systems Engineering is able to solve all the processes in which it is involved, including:

 

 

• Design of radio links PDH / SDH and unlicensed radio frequencies;
• Planning and coordination of radio frequency links PDH / SDH and unlicensed frequencies;
• PFilling out electronic forms for licensing of stations and radio links (SITAR), with ANATEL
• Network Optimization

SUPPORT - Complete solution of after-sales

Technical support in all forms, along with technology partners RAD, ECI, Alvarion, Wavion, Cisco, 3Com and others.

Fiber Optic technologies, Wireless Transmission, SDH and PDH, wired or wireless access, and IT (Information Technology), the FTD has technicians trained to perform any task or field projects of any magnitude.

Today we serve these types of services for any manufacturer, and what is most important and comprehensive for any city in Brazil.

TYPE OF SUPPORT:

• Help Desk 8x5 (eight hours a day, five days a week - Monday to Friday)
• Help Desk 24x7 (twenty-four hours a day, seven days a week - Monday to Sunday)
• Answering "ON-SITE";
• Outsourcing of operation.